- BPM, collaborative workflow, and the approach to the solution implementation
- Process design and modeling considerations, along with a workflow implementation approach
- Designing a solution around services, including an example for identifying business services and mapping them with IT services
- A brief overview of system context and logical views to be created in the process
The article can be downloaded from Symantec Connect. Enjoy!
Please feel free to contact WEVO Group for more information on this topic.