How Can Symantec Workflow Help Your Business?

WEVO has used the Symantec Workflow tool to help a number of organizations automate and streamline business processes across various business units including; customer service, payroll, IT, operations, sales, and human resources. Some examples of processes are:

• Guest Management System - automates and manages customer follow up and satisfaction for a casino and resort client.
• Garnishment Process - automates and manages all the documents and tasks associated with processing garnishment cases.
• Windows 7 Upgrade Process (we have also done this for other software upgrades i.e. Office 2007) - automates the request and roll out of major software upgrades.
• Employee Onboarding/Offboarding Process - manages all the communication and tasks required for onboarding or offboarding an employee.
• Processes around meeting specific auditing requirements for SOX or other governing bodies.

Our clients typically will come to us with a particular process that is either very labor intensive, high volume, complex, or any combination of those three. The goal is always to improve efficiency, which saves our clients time and money. Putting together an accurate ROI analysis and diligent process mapping and discovery are both very important steps in accomplishing our goal. Now that the Symantec Workflow software is free* it lowers the "I" in ROI by about $50,000.

The only limit to Symantec Workflow is your mind. It's flexibility, rapid development capabilities, and ability to easily integrate to other systems allows you to be very creative and think outside of the box when it comes to business process management.

Please contact WEVO Group if you would like to discuss any process (s) that you feel could be more efficient.

*Symantec will be including a full version of Workflow as part of the Symantec Management Platform (SMP) for all Symantec customers who are current on AUP.