Symantec Security Enhanced by Workflow - Part I

The Symantec Workflow Business Practice has developed Workflow templates around 4 products in their Security suite; Control Compliance Suite (CCS), Critical Systems Protection (CSP), Data Loss Prevention (DLP), and Symantec Endpoint Protection (SEP). The templates add some proactive business processes around the already great products from Symantec. The templates are available to Symantec clients for free and WEVO can help you get them implemented if you don't have a Symantec Workflow expert on staff.

Over the next 4 weeks we'll be highlighting the templates for each product in this blog. This week we will be focusing on the CCS templates. Below we will be sharing information from Workflowswat.com to describe the features and functionality of the templates. You can also access videos at www.workflowswat.com/process-templates.html.

CCS Asset Check Remediation Template

This template provides a “Best Practice” process for customer’s to remediate failed asset checks. The main features of this template are…

• Workflow integrates with CCS and starts a Workflow process for each failed asset check. The process walks the compliance team through the review, testing, and production implementation steps to fix the failure.
• The ability to set a “Risk Score” threshold, which allows the customer to work on the highest risk checks first.
• The ability to set a maximum work item amount. This helps customers “throttle” the amount of check failures that the compliance staff receive. This is important during the first few months of the implementation as the number of failures that are discovered by CCS can be quite high.
• Audit reporting – Who, What, When. Customers can run process reports by Standard, Asset, Check, and Date Range. These reports can be provided to regulators and help avoid many of the challenges that can occur during an audit. Also, these reports add value by providing metrics for continuous process improvement.
• Customers can take the base template and extend it to integrate with other systems as needed.

These templates are the first to be released by Symantec. Stay tuned for the rest of this series in the coming weeks as well as new process templates from the Symantec Workflow Business Practice in the future!